FREE Delivery on Standard Orders* over $150
Standard Order Delivery* $11.00
*Standard Order Delivery doesn't include heavy, bulky & over-sized orders (see below)
Online orders will be delivered on business days. No deliveries will be made on weekends or public holidays.
All deliveries must be signed for! Please be aware we will not leave parcels unattended for security reasons. Because parcels are delivered via courier, we do not deliver to P.O. Boxes or Parcel Lockers. Ensure you include a phone number that we can contact you on the day of delivery.
Goods in stock are generally picked and despatched within 24 hours Monday-Friday (if in stock). If you are not home, a card will be left to arrange re-delivery.
Delivery to: |
Estimated Delivery (after date of dispatch) |
North Island |
1 to 3 business days ** |
South Island |
3 to 5 business days ** |
Heavy, Bulky & Over-Sized Orders
Heavy, bulky, over-sized items & some Special Orders generally incur different delivery charges. These charges are calculated based on the cubic size & weight of the item (or parcel) and the delivery location. The courier cost will be calculated based on the total parcel size during checkout.
Look for this icon on applicable products;

Parcel Cubic Size |
Courier Delivery Charge |
< 1.0³ |
$11.00** |
1.0³ - 2.0³ |
$16.00** |
2.0³ - 3.0³ |
$25.00** |
3.0³ - 4.0³ |
$32.00** |
4.0³ - 5.0³ |
$39.00** |
5.0³ > |
$47.00** |
**Note: Some regional & geogroaphically remote locations may incur additional charges once order is booked with courier. We will advise if required.
IMPORTANT: Special Orders
Special Order items are products which we don't carry as part of our core range, but can be ordered from the supplier for you. If your order contains a Special Order item or we are out of stock of an item, an RSEA Customer Service officer or retail staff member will contact you to advise the expected delivery time. Delivery times will depend on supplier availability, but can take up to 5 - 10 days in addition to estimated delivery times. Also note that returning a Special Order item may be subject to a 20% re-stocking fee.